Technical Service Software for Medical Firms

Medical Technical Service Software Management

ServisSoft Medical Technical Service Software is prepared in accordance with the busy work pace of the companies providing after-sales service. It enables the companies to access the information they need on the same screen. With the features to view customer, device and service history information, service management is made practical. Debt and assists status of a company is accessible with one-click. It is possible to write the contract price, customized contract items and explanations with the maintenance agreements you create in the Service section. You can also create a periodic service plan for the service to be provided by the contract and automatically send a warning message when the maintenance date is due. Additionally, ServisSoft enables printing the pdf and excel printouts.

Parametric Structure

With ServisSoft Medical Technical Service Software’s Team Tracking Screen, you can monitor the tasks of a service personnel in real time. You can follow the job distribution region by region. The service status of your field staff, and the completed and ongoing operations are managed simultaneously. Additionally, Team Tracking Screen enables you to create business tracking screens to view the total number of jobs to be performed on any day and their distribution by teams. This makes business plans for the future operations possible to execute. Furthermore, hand terminals with the system access can be given to the field staff with the aim of easier confirmation regarding the customer and the device.

Flexible Reporting

ServisSoft Medical Technical Service Software provides you with a platform to monitor the devices your customers use. Customer, device, service receipt details point out the time of service and the most common failures of the device with flexible reporting. In the light of the information received about the services weekly, monthly and yearly reports are provided by the Fault Analysis Department. These reports contain all the necessary information indicating whether the services are paid, guaranteed or contracted.

Industry Solutions

ServisSoft, with years of experience and infrastructure under its belt, has been able to meet the company needs in many different sectors. ServisSoft programs with its parametric configuration, after-sales service, and maintenance service is a system that can be applied in all companies.